Privacy Policy

Optimal Rehabilitation & Wellness

Effective Date: 05/26/2026

Optimal Rehabilitation & Wellness (ORW) respects your privacy and is committed to protecting the personal information you provide through our website, forms, and communication services. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, complete online forms, or communicate with us electronically.

Information We Collect

When you complete a form on our website or communicate with us, we may collect: .

• Name .
• Mobile phone number
• Email address
• Appointment information
• Health-related information necessary for treatment or scheduling .
• Insurance or billing information
• Communication preferences
• Any information voluntarily submitted through our forms or website

How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Provide patient care communications
• Send appointment reminders
• Respond to inquiries and support requests
• Send customer care communications
• Send marketing or promotional messages (when consent is provided)
• Improve our services and website functionality
• Maintain compliance with healthcare and communication regulations

SMS/Text Messaging Terms

By submitting a website form and opting into SMS communications, you consent to receive text messages from Optimal Rehabilitation & Wellness.

These messages may include:

• Appointment reminders
• Customer care messages
• Marketing/promotional communications
• Account updates
• Health-related information

Message Details

• Messaging frequency may vary
• Message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for assistance

SMS Consent Protection

SMS consent is not shared with third parties or affiliates for marketing purposes.

Consent to receive text messages is not required as a condition of receiving services.

How We Share Information

Optimal Rehabilitation & Wellness does not sell or rent personal information.

• We may share information only when necessary with: 
• Healthcare providers involved in your care
• Insurance companies and billing processors
• Service providers assisting with operations or communications
• Government or legal authorities when required by law

How We Share Information

Optimal Rehabilitation & Wellness does not sell or rent personal information.

We may share information only when necessary with:

• Healthcare providers involved in your care
• Insurance companies and billing processors
• Service providers assisting with operations or communications
• Government or legal authorities, when required by law

Data Security

We maintain reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, or misuse.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, user experience, and analytics. These technologies help us understand how visitors use our website and improve our services.

You may adjust your browser settings to refuse cookies if preferred.

Access to This Privacy Policy

This Privacy Policy is accessible from our website and linked near any form requesting SMS consent or personal information submission

Your Rights and Choices

You may request to:

• Update your personal information
• Change communication preferences
• Withdraw SMS consent
• Request additional information regarding our privacy practices

To make a request, please contact our office directly.

Contact Us

Optimal Rehabilitation & Wellness 

Website: www.orwpt.com 

Phone: 989-262-8500

Email: Office.frankenmuth@gmail.com

Policy Updates

Optimal Rehabilitation & Wellness may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.